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Switch your hospital meal service with confidence.

Switching hospital meal providers is easier with the right support. From planning and training to launch and beyond, our expert team will guide you every step of the way, helping you make a smooth transition with minimal disruption.

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How we make switching suppliers smoother.

A successful transition starts with understanding your site’s operations. We take the time to plan around your people, processes and priorities, then stay by your side with training and ongoing support.

Planning.

Our Catering Consultants work closely with hospitals from the very start, using their healthcare expertise to shape tailored solutions. They take time to understand each hospital’s priorities and needs, ensuring every offer is designed around the needs of the site, it's teams and the people it serves.

Training and preparation.

We’ll make sure your team feels confident and ready from day one. Our Training & Operations Team provides practical training across products, systems, ordering and day to day operations, giving your teams the knowledge they need to run the service smoothly.

Ongoing support.

Our support continues long after launch. Your dedicated Catering Consultant and Training & Operations Manager will be there to offer practical guidance and help you get the most from your service. We can also support you with areas including dietetics and sustainability.

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Our ranges

Meal systems built around the way you work.

Every healthcare setting is different. That's why we offer flexible meal systems for patients, staff and visitors, helping you deliver greater choice, work efficiently and reduce food waste.

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Multiportion

This main patient range comes in large and small portions to reduce food waste. An added benefit is that it can be cooked and served using a wide range of equipment.

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CarteChoix

Give patients the freedom to choose what they would like to eat. CarteChoix is proven to reduce waste and improve labour efficiency. The range can be used in a wide range of settings, either to improve operational efficiencies and

used as the main meal service in a ward, or as an on demand/ 24/7 around the clock offering.

The proof isn’t just in the pudding.

Discover how we increased patient satisfaction to above 90% at Hillingdon Hospital.

Read case study
Group of ten apetito staff in white coats and hairnets smiling together in a kitchen.

FAQs

Your questions, answered.

From switching hospital meals supplier, to training your team, here’s what you need to know about how our healthcare meals service works.

We work with you from the start to understand your current catering operation, equipment, processes and priorities. From there, we create a clear transition plan and provide the training and practical support your team needs to get the new service up and running smoothly.

Our in-house Training & Operations Team and Catering Consultants support you through planning, training and launch. Once your service is up and running, they remain on hand to provide ongoing guidance and help you get the most from it.

Yes. We provide practical training covering our products, meal systems, ordering and day to day operations, helping your catering team feel confident and ready to deliver the service.

We start by understanding your site, equipment and existing processes so we can recommend the meal systems and approach that best suit your operation.

We offer a range of flexible meal systems for patients, staff and visitors, including our Multiportion offering and CarteChoix individual plated meals range. The right approach will depend on your site, those you serve and how your catering operations work.

Our support doesn’t stop at launch. Your Catering Consultant and Training & Operations Manager remain available to provide practical guidance, review how the service is working and support you as your needs evolve.

Take the first step today

Book a free, no-obligation, discussion with our team today.